Privacy Policy

Privacy Policy

All the information (“personal information) supplied by you voluntarily or mandatory will be recorded and processed regardless of form or medium in which the information was supplied. Promed Billing Solutions has a strong commitment to providing excellent service to all of our customers, including respecting concerns about privacy. Promed Billing Solutions will explicitly ask when we need information that personally identifies you or allows us to contact you.

We will process the following information: Contact number and email address


Generally personal information is requested when requesting for a quotation or to request more information. You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.


The purposes for which The Supplier will use your personal information are as follows: to transact with you via sms, telephone, facebook, WhatsApp, skype, twitter, website or email regarding your request for more information or to supply a quotation, to provide services/products to you; to inform you of new features, services, special offers and products (provided you have not declined to receiving such marketing material); to enable us to send you more information regarding the services that we offer which you specifically provided the information; to improve your experience on our website(if any).


Promed Billing Solutions shall be entitled to disclose personal information if required to do so (a) to comply with applicable law or with legal process served on The Supplier; (b) to protect and defend the rights or property of The Supplier, and (c) for the purposes of distributing same to various employees and/or third parties who assist The Supplier is providing services to you and thus need to know your personal information in order to render a proper and efficient service to you. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.

Promed Billing Solutions will:

  • treat your personal information as strictly confidential;
  • take appropriate technical and organizational measures to ensure that your personal information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
  • promptly notify you if we become aware of any unauthorized use, disclosure or processing of your personal information;
  • provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and
  • upon your request, promptly return, destroy, rectify any and all of your personal information in our possession or control.

We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, for historical, statistical, research purposes or you consent to us retaining such information for a longer period.

You have the right at any time to rectify the Personal Information collected, object to the processing of Personal Information(subject to legislation) and to lodge a complaint at the Information Regulator with contact details: 0120041295


The Personal Information processed by the supplier will delete which if not applicable.


Contact details of the supplier:

012 004 1295

408 Airport Road, Doornpoort,0186

All enquiries must be addressed to the Information Officer. (Maryke Williams)